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Direct-to-consumer commerce

We launch and run online brands that sell worldwide.

ScaleUp Team builds consumer brands from the ground up and runs them day to day: the store, the advertising, order handling and customer support. Our customers are in North America, Europe and Oceania.

How we work Contact us
  • North America
  • Europe
  • Oceania
Countries we sell in
7
Brands launched
12
Orders shipped
20,000+
Average monthly sales
$40K

01 /About us

Small team, tested process.

We started ScaleUp Team to do one thing well: find products people already want and build a brand they can trust around them. Before a store opens, we look at demand, competition and the numbers. If a product doesn't hold up, it doesn't launch. The brands that pass all run on the same operation, so each new one starts with what the last one taught us.

Validate

We check demand before we spend

Search volume, competing offers and unit costs get reviewed before we commit to a product.

Build

A brand made for one audience

Name, visual identity, store and product pages are written for the specific customer we want to reach.

Operate

One operation behind every store

Advertising, orders, shipping and support follow the same routines across the portfolio, which keeps quality steady as we grow.

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02 /Operations

From product idea to delivered order.

Every brand goes through the same six steps.

Step 1: Product research

We look for categories with steady demand in the markets we serve and check that the numbers work.

Step 2: Store setup

We build the store with complete policies, a support channel and a secure, PCI compliant checkout.

Step 3: Advertising

Customers find us through paid campaigns on the major ad platforms. We review results every day.

Step 4: Order review

Each order is checked for payment issues and address errors before it moves to shipping.

Step 5: Shipping

Our logistics partner packs and ships every order and sends tracking to the customer.

Step 6: After-sale support

Our team answers questions, follows up on deliveries and handles returns and refunds.

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03 /Portfolio

Our portfolio.

We currently run 12 brands. Each one is its own store, with its own customers, policies and support inbox.

  • Footwear

    Everyday and comfort shoes.

  • Activewear

    Leggings, sportswear and shaping wear.

  • Health & Wellness

    Recovery, sleep and self care.

  • Beauty & Personal Care

    Skincare and grooming tools.

  • Home & Living

    Home goods and small appliances.

  • Kids & Family

    Children's clothing and shoes.

04 /Fulfillment

Who does what, from checkout to doorstep.

  1. Step 1

    Store

    The customer orders on one of our brand stores.

  2. Step 2

    ScaleUp Team

    We confirm the order, take payment and stay the customer's point of contact.

  3. Step 3

    Logistics partner

    Our logistics partner packs the order and ships it with tracking.

We handle

  • Brand, store and secure checkout
  • Advertising and customer acquisition
  • Payments and order review
  • Support, returns and refunds
  • Platform and policy compliance

Our logistics partner handles

  • Product sourcing and stock
  • Storage and packing
  • Dispatch within 1 to 3 business days
  • International carriers
  • Tracking updates to the customer

05 /Customer care

A real person behind every order.

Quick replies

Our support team replies within one business day, in English, Spanish, French and Portuguese.

Policies up front

Shipping, returns and refunds are explained in plain language on every store, before checkout.

Tracking on every order

Customers get a tracking link when the order ships and updates until it arrives.

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06 /Legal & compliance

A registered U.S. company.

ScaleUp Team operates through Scaleup Team LLC, a limited liability company registered in Florida. Every store runs on a secure checkout and publishes its customer policies.

United States

Legal name
Scaleup Team LLC
Type
Limited Liability Company (LLC)
State of formation
Florida, USA
Role
Store operator and merchant of record

Customer protection

  • PCI compliant checkout on every store
  • Published shipping, return and refund policies
  • Customer data handled under GDPR and CCPA principles
  • Support inbox monitored every business day
Privacy Policy Terms of Use

Contact

Talk to us.

Partnerships, suppliers, payment providers and general questions.

Registered office
8200 NW 41st St, 2nd Floor, Doral, FL 33166, USA
Company
Scaleup Team LLC